Develop Leaders and Teams with 360 Feedback

What is open 360 feedback assessment?

An open 360 assessment is a feedback tool for measuring skills, behaviours and competencies of an individual. A 360-degree review gathers anonymous feedback about an employee from the people working most closely with them, such as direct reports, peers, and managers. The assessment has many applications, including performance appraisals, success planning, team development, and is an excellent tool for leadership and management development.

360 feedback provides a complete picture and measures the overall opinion of a group rather than just relying on one or two views. The reports identify blind spots and highlight the strengths and development areas of a person. Multiple sources of feedback contribute to a better understanding of a person's development gaps.

Identify Blind Spots

Understand behaviours the individual is not fully conscious of and leverage unknown strengths in the person's role. Highlight focus areas for development and behavioural change.

Highlight Strengths

Quickly spot strengths to enhance self-awareness and motivation. Understand where the individual excels in their job role and leverage their strengths to boost team and organisational success.

Recognise Development Areas

Identify development areas and use them to map training and improvement pathways. Focus on areas that will drive the most significant impact on performance and improve workplace relations.

Intuitive Reporting

Highlight strengths, development areas and blind spots to create a clear and easy development plan to enhance performance.

Common uses of 360 feedback?

The purpose of a 360 review is to assist individuals to build self-awareness, understand their strengths, and recognise development areas. The 360 feedback also draws attention to any blind spots where a person may be self-critical or self-confident. There are many uses of an Open 360 Feedback report.

Some of the most common uses include:

  • Employee development
  • Performance appraisals
  • Performance management
  • Team performance evaluations
  • Training needs identification
  • Performance evaluations
  • Leadership development
  • Skills development

Benefits of 360 feedback

Hundreds of companies use the 360 feedback process due to its success across many areas. A 360 review offers numerous advantages, here are some it's many benefits:

  • Increased self-awareness
  • Identification of problem areas
  • Self-perception vs reality (blind spots)
  • Identify training needs
  • Improved communication between management and employees
  • Professional development
  • Skills development
  • Compare feedback from year to year to track development

Get started with 360 Feedback

360 assessment for leaders and managers

Leaders need to be aware of their strengths and weaknesses to confidently lead a diverse workforce. Open 360 review tools provide leaders with feedback on their performance from a range of people they regularly interact with, including colleagues, peers, direct reports, and customers. Leaders performance is assessed against core leadership principles including, communication, people performance, influencing and company values. The diversity of feedback cultivates a broad understanding of a person's leadership strengths, development areas and blind spots.

1. Define and Assess your Leadership Culture

For organisations to thrive, a business needs to identify what they need from an immediate manager and leader. Open 360s provide a model for expressing this in a way that the direct reports and leader can understand. Define your organisation's view of leadership and analyse whether your leaders embody this vision and are walking the talk.

3. Identify Leadership Blind Spots

Most leaders have blind spots. These are areas in which they are critical of themselves or where they are overly self-confident. Uncovering these blind spots through feedback from peers and direct reports as well as building stronger self-awareness is vital for leaders to understand what may be holding them back. There is a massive expectation for leaders to act and behave in a certain way, so when they are under pressure, blind spots can emerge. So uncovering these blind spots through feedback from peers and direct reports as well as building stronger self-awareness is essential for leaders to understand.

2. Assess Current and Identify New Leaders

Once you've defined your ideal leadership culture, you can use 360 feedback to assess your current leadership team and identify new high potentials who embody strong leadership qualities. Ask a leader's direct reports, peers, managers and even key suppliers or clients to assess them against this leadership criteria. From the review, you'll gain reliable insight into a leader's strengths and weaknesses, with clear areas for leadership development.

4. Monitor Leadership Growth

360 Feedback provides an efficient and regular way of monitoring leadership performance. The results are useful to leaders as it helps them understand how others perceive them in the organisation, versus only hitting targets. The review illustrates how others see their leadership style and how well they inspire, motivate and communicate with team members, or how others view their attempts to develop people and drive change.

360 feedback questions

Build a unique questionnaire that aligns with your business goals and evaluation process. Simply choose from one of our pre-designed questionnaires or create your own! From the customisation of the rating scale to the question type, you have complete control and creative licence of the questionnaire. 

Here are a sample format and questions to use in an Open 360 Feedback review.

Instructions: Please answer the following questions about the job performance of the specified employee. Emphasise your individual experience working directly with this person not what you have heard from others. 

We would like to learn about what the individual does well in five specific areas: leadership, management, communication, motivation, and envisions. If possible, please provide specific examples and areas for improvement so the employee can obtain a realistic and actionable view of their performance.

We will combine your answers in an anonymous report and provide the feedback to the employee. 

Sample Questionnaire:

Leadership

  • Does this employee exhibit strong leadership qualities in their role?
  • Can you provide examples of how the employee positively contributes to the organisation through their leadership?
  • How can the employee improve their leadership?

Management

  • Does this employee manage organisational commitments effectively?
  • Does this employee effectively plan and coordinate activities to maximise results?
  • How can this employee improve their management skills?

Communication

  • Does this employee communicate effectively in face-to-face interactions?
  • Do they communicate effectively in writing?
  • Have you experienced any challenges with interpersonal communication?
  • How could the employee improve their communication?

Motivates

  • Does this employee recognise effort and reward accomplishment?
  • Does this employee encourage others to express and develop their ideas?
  • How could this employee improve their motivation of others?
  • Have you experienced any difficulties with the level of the employee's motivation?

Envisions

  • Does the employee set goals and dream big?
  • Does this employee communicate the meaning and purpose of the organisation?
  • Are there areas of improvement you would recommend for this employee that would help them deliver the company vision?

These are five examples of question types that will help you gain specific and actionable insights to gain insight into an employee's performance in the workplace.

How to use the 360 feedback assessment results?

The resulting Open 360 Feedback reports are intuitive and easy to read. A traffic light reporting system clearly highlights strengths, development areas and blind spots. Easily identify rating differences between groups and use the results to inform development pathways. 

Assess your Leadership Team